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• FAQ | FAQ |
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FAQ’s • What process and materials do you use to create the Custom Designs in the Keepsake Gifts Section? What process and materials do you use to create the Custom Designs in the Keepsake Gifts Section? Kind Living Designs uses a special printable fabric that has a cotton canvas finish. The fabric has a special heatseal backing which allows us to adhere it to our products. Can I wash my custom keepsake? (Apron, Totebag, CD Case, Binders, Journals, Pencil Cases, Bible Covers, etc) Our custom designed keepsakes should be spot-cleaned only, not saturated. They are then treated with a water/stain repellent. Aprons and Totebags may be hand-washed, and then lay flat to dry. Please keep in mind that over time, the design may fade. How long will it take to receive my order from Kind Living Designs? Non-Personalized Items are typically shipped within one business day after the order has been processed (processing time can take up to 2 days after your order has been placed.) Personalized Favors, Keepsake Gifts and Stationery Goods are typically shipped within 2 to 3 days after the order has been processed. (Please see below for Bow Head/Bow & Eros Favor Cards) Bow Head and Bow & Eros Gift Cards – Each order is printed and customized to your exact request. For large party favor or retail orders, we typically ship orders out within a week of receiving your order. Again, please note that we do our best to keep a large stock of ribbon in inventory; however, ribbon styles are based on the manufacturer’s availability. As long as you provide us with your email address, we will email you when we have shipped out your package. What kind of paper is used for your stationery? It is made with Green-E certified renewable wind-generated electricity. All virgin fiber content is elemental chlorine free (EFC) and all recycled content is process chlorine free (PCP). I would like to order my return address to be printed on my envelopes. How do you print them and what is the charge? Return addresses are printed on the flap of the envelope in black ink. There is an additional cost of $2.00 per pack to include your return address on the envelopes. Will I receive a proof of my stationery/party favor order? You will receive an electronic proof of the above items before your order is processed. This allows us to make sure that everything is to your liking. You can always change fonts, colors and personalization after you see the proof. Email proofs are available for any stationery item. If you wish to receive a proof, please check the let us know by checking the box during the checkout process. Please be aware that there is a $2.00 proof charge for all orders other than those items listed above. It is our experience that most errors occur when the incorrect information is given. Please check and confirm your personalization details during the checkout process. Your order will be typeset as your enter your information - please do not use all caps to input your information! If you have a special request for placement, please note this when submitting your information. Generally, I use fonts that fit the character of the cards. If you have a particular look in mind, again, please not this information. We will contact you if we have any questions or need further information. Is there a fee to change the wording on Invitations? What are your hours of operation? Can I place a phone order? What payments do you accept? Do you offer discounts? How much are your shipping fees? Do you ship outside of the United States? What is your return and cancellation policy? I need my order right away! Can I place a RUSH order? I love your stuff, but have my own idea for a design. Can you create it for me? I live within pickup distance of Kind Living Designs. Can I place my order on-line and still pick-up locally? Yes! If you would like to pickup your order, simply select “In-Store Pickup” during the checkout process. You can then email us at This email address is being protected from spam bots, you need Javascript enabled to view it or call us at 610.223.0304 to arrange a date & time for pickup. |
Babies, birthdays, baptisms, christenings, weddings, thank you's, celebrations, graduations, holidays, parties, just because, engagements....we've done it all. All designs are available for use on stationary, invitations, announcements, thank you notes, party favors and keepsake gifts.
© 2010 www.kindlivingdesigns.com - Developed by NogginBox Creative & KDS FX Design
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| Check Out Our Best Sellers 1. Personalized Totebags & Backpacks 2. Personalized Journals 3. Bow Heads Party Favors 4. Personalized Brag Books 5. Personalized Bible Covers |